Delivery & Returns
We ship internationally!
UK: 1-2 days
Europe: 2-6 days
Please note that shipping and delivery delays may occur due to the current COVID-19 situation.
Customs duties and tax for orders outside the UK
For those countries that are outside the UK, please be aware that if tax and customs charges are incurred when importing into your country. YogaHaus London assumes no responsibility for any of these costs.
Refunds & Returns
In the unlikely event you wish to make a return. Unfortunately, we cannot exchange or refund any yoga products and accessories due to hygiene reasons.
Any returned parcels sent by the customer without acknowledgement from a member of the support team will not be returned/exchanged or refunded.
Should you receive a product that is defective or has a fault, we will happily look into offering a resolution. Please contact the support team with the following information:
- A full description of the fault
- Photographic evidence attached
- Order number
Please note issues of this nature need to be reported to us within 7 days of receiving your order at firstname.lastname@example.org